Thousands of individuals encountered difficulties accessing the Amazon Prime Video website during a service disruption. Reports flooded in on Downdetector this morning, with approximately 70% of users noting disruptions to the streaming service and others highlighting app-related issues. Upset users vented their frustrations on social media platforms.
Despite the outage commencing hours ago, certain users continue to face challenges with both the app and platform. The Mirror reached out to Amazon for a statement on the matter but has yet to receive a response.
Acknowledging the widespread problem, individuals were informed of a “known global app issue” that could potentially require “24-48 hours” to rectify. An exasperated user shared an image of their TV screen displaying a “problem occurred” notification, hindering their ability to access any TV programs or movies.
Social media platforms were inundated with complaints from users worldwide grappling with Amazon Prime Video issues. Users in India also documented outages with the service on various social media channels.
Numerous users in the UK and Europe encountered difficulties with the Amazon Prime Video platform, preventing them from enjoying content. Complaints on Downdetector highlighted issues faced with Amazon Prime Video, including access problems and app malfunctions.